- Remote TAC
- On-Site FE
- Test, Kitting and Stock
- System Management
- Migration / Relocation
- Mobile Protection
- iPad Refurbish
- MDM Operation
- NW Equipment
- Technical Support
01 / Skill & SLA
02 / 24/7 & Bilingual
5 & 90
We work on critical systems with our high technical skills.
Our TAC remote services
is within 5 minutes
We have On-site FE that reaches all over Japan within 4 hours
or even as fast as 90 minutes.
We have over 200 staffs including bilingual members, working as
Engineers, FE, Call Center Operator, and BPO through 24/7.
03 / Customer
Our group has permanently
140 user companies. We handle a few ten thousand incidents throughout
the year and about more than 100,000 equipment support.
04 / Partnership
"Our team supports our customers not only with skills and flexibility but with heart and kindness."
30,000 Server Equipment and Routers such as Dell, HP, IBM, Cisco, Juniper, EMC, NetApp and etc. 24/7 within 4 hours On-Site FE support all over Japan.
60 Servers at Financial Company's Data Center. 24/7 System Management and Monitoring Resource, Performance, Job etc.
4,000 Mobile and Network Devices at 1,000 stores. Call Center, Remote Access and On-Site Support within 4 hours.
5000 iPad units protection and maintenance service, Send-back in 1 week.
Remote Access Response within 5 minutes and FE Support within 4 hours for High-End Routers
for a Major Telecom Carrier.
High-End RAID On-site Support within 2 hours for a Major Automobile Company.
: April, 2011
: 10,000,000 yen
: 2-19-7 Hongo, Bunkyo-ku, Tokyo
: Nariaki Hino
1995-2004 President, CSK Network Systems
(taking the company listed on 2nd Section TokyoStockExchange,2001)
2003-2004 Corporate Officer, CSK
1986-1992 IBM, Japan
TAC, Call Center