SERVICES

DATA CENTER

- Remote TAC

- On-Site FE

- IMACD

- Test, Kitting and Stock

ENGINEERS

- System Management

- Migration / Relocation

MOBILE

- Mobile Protection

- iPad Refurbish

- Kitting

- MDM Operation

- NW Equipment 

CALL CENTER

- Technical Support

- BPO

WHY US

01 / Skill & SLA

02 / 24/7 & Bilingual

5 & 90

200

We work on critical systems with our high technical skills.

Our TAC remote services

is within 5 minutes

We have On-site FE that reaches all over Japan within 4 hours

or even as fast as 90 minutes.

We have over 200 staffs including bilingual members, working as

Engineers, FE, Call Center Operator, and BPO through 24/7.

03 / Customer

140

Our group has permanently

140 user companies. We handle a few ten thousand incidents throughout

the year and about more than 100,000 equipment support.

04 / Partnership

​∞

"Our team supports our customers not only with skills and flexibility but with heart and kindness."
 

CASES

01

30,000 Server Equipment and Routers such as Dell, HP, IBM, Cisco, Juniper, EMC, NetApp and etc. 24/7  within 4 hours On-Site FE support all over Japan.

02

​60 Servers at Financial Company's Data Center. 24/7 System Management and Monitoring Resource, Performance, Job etc.

03

​4,000 Mobile and Network Devices at 1,000 stores. Call Center, Remote Access and On-Site Support within 4 hours.

04

5000 iPad units protection and maintenance service, Send-back in 1 week.

05

Remote Access Response within 5 minutes and FE Support within 4 hours for High-End Routers

for a Major Telecom Carrier.

06

High-End RAID On-site Support within 2 hours for a Major Automobile Company.

 

ABOUT US

Foundation

Capital

Address

Employees

President

:  April, 2011

:  10,000,000 yen

:  2-19-7 Hongo, Bunkyo-ku, Tokyo

  〒 113-0033    

:  62

:  Nariaki Hino 

1995-2004  President, CSK Network Systems

(taking the company listed on 2nd Section TokyoStockExchange,2001)

2003-2004  Corporate Officer, CSK

1986-1992  IBM, Japan

Head Quarters

Bunkyo-Ku, Tokyo

TAC, Call Center

Koto-Ku, Tokyo

 

CONTACT US

2-19-7 Hongo, Bunkyo-ku, Tokyo, 113-0033

insure support@insure.co.jp  |  Tel: 0120-478-731

  • Facebook - Black Circle

Please fill in your contact details below

© 2017 inSure inc.